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How to connect your delivery agency to Marka and ship orders

Connecting your delivery agency lets you create shipments, print parcel labels, and follow tracking without leaving Marka. Here is how to connect it and send your first parcel.

Marka team2 min read
The Agencies page in Marka, listing the delivery agencies you can connect

Marka works with Yalidine, Ecom Delivery, Maystro, and agencies that run on EcoTrack. You connect the account you already have with that agency.

  1. 1Open Agencies

    In the sidebar, open Agencies. The Not connected tab lists every agency you can add, and the Connected tab lists the ones you already use.

    Only the organization owner can connect an agency, because it means entering that agency's credentials.

  2. 2Enter the agency's credentials

    Choose your agency and click Connect. Each one asks for the credentials it gives its merchants: an API ID and API token for Yalidine, an API key and token for Ecom Delivery, a store token for Maystro, and an API token for EcoTrack agencies.

    If your EcoTrack agency is not in the list, you can still add it with its agency name, its public EcoTrack URL, and your API token.

    Marka checks the credentials with the agency before saving them, so a wrong token is caught straight away.

  3. 3Choose a default agency

    If you work with more than one agency, open the one you use most and click Make default. New shipments go to it unless you pick another.

  4. 4Create a shipment from an order

    Once an order is confirmed, click Ready & create shipment. Marka sends the parcel to the agency and shows the tracking code on the order. You can also choose a different agency for that one order.

    Download the parcel label from the order or from the Shipments page and stick it on the package.

  5. 5Follow your parcels on the Shipments page

    Shipments lists every parcel with its courier, tracking code, status, and the agency's own timeline of updates. Marka checks with the agencies regularly, and Sync couriers now asks them for news immediately.

    The Awaiting update figure counts parcels the agency has said nothing about for six hours, which are usually the ones worth a phone call.

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